Predicting Trust in Automated Systems - An Application of TOAST

Following Wojton’s research on the Trust of Automated Systems Test (TOAST), which is designed to measure how much a human trusts an automated system, we aimed to determine how well this scale performs when not used in a military context. We found that participants who used a poorly performing automated system trusted the system less than expected when using that system on a case by case basis, however, those who used a high performing system trusted the system the same as they expected....

2022 · Caitlan Fealing

T&E Contributions to Avoiding Unintended Behaviors in Autonomous Systems

To provide assurance that AI-enabled systems will behave appropriately across the range of their operating conditions without performing exhaustive testing, the DoD will need to make inferences about system decision making. However, making these inferences validly requires understanding what causally drives system decision-making, which is not possible when systems are black boxes. In this briefing, we discuss the state of the art and gaps in techniques for obtaining, verifying, validating, and accrediting (OVVA) models of system decision-making....

2020 · Daniel Porter, Heather Wojton

Trustworthy Autonomy- A Roadmap to Assurance -- Part 1- System Effectiveness

The Department of Defense (DoD) has invested significant effort over the past decade considering the role of artificial intelligence and autonomy in national security (e.g., Defense Science Board, 2012, 2016, Deputy Secretary of Defense, 2012, Endsley, 2015, Executive Order No. 13859, 2019, US Department of Defense, 2011, 2019, Zacharias, 2019a). However, these efforts were broadly scoped and only partially touched on how the DoD will certify the safety and performance of these systems....

2020 · Daniel Porter, Michael McAnally, Chad Bieber, Heather Wojton, Rebecca Medlin

Initial Validation of the Trust of Automated Systems Test (TOAST)

Trust is a key determinant of whether people rely on automated systems in the military and the public. However, there is currently no standard for measuring trust in automated systems. In the present studies we propose a scale to measure trust in automated systems that is grounded in current research and theory on trust formation, which we refer to as the Trust in Automated Systems Test (TOAST). We evaluated both the reliability of the scale structure and criterion validity using independent, military-affiliated and civilian samples....

2019 · Heather Wojton, Daniel Porter, Stephanie Lane, Chad Bieber, Poornima Madhavan

Operational Testing of Systems with Autonomy

Systems with autonomy pose unique challenges for operational test. This document provides an executive level overview of these issues and the proposed solutions and reforms. In order to be ready for the testing challenges of the next century, we will need to change the entire acquisition life cycle, starting even from initial system conceptualization. This briefing was presented to the Director, Operational Test & Evaluation along with his deputies and Chief Scientist....

2019 · Heather Wojton, Daniel Porter, Yevgeniya Pinelis, Chad Bieber, Michael McAnally, Laura Freeman